He pushes a button, then goes out for some ribs, a tennis lesson, does a little snorkeling to catch lobsters by hand, and squeezes in a trip to the barber for a shave, while his data is automatically backed up to Carbonite. The point of the commercial is to illustrate how simple it is. In the course of that year, she might add another 100GB of client photos to be backed up, which would extend the initial backup another 100 days.Ĭarbonite has a TV commercial that shows a husband settling in for the drudgery of backing up data while his wife goes out for the day. Assuming she doesn't add any new data ever, it would take almost the entire first year of Carbonite Home service just to finish the initial backup of the data that existed when she signed up. Carbonite claims that average users actually only achieve upload speeds of 3GB to 4GB per day for the first 200GB.Īt that rate, it takes nearly two months just to upload the first 200GB of data, and then another 300 days to finish uploading the remaining 300GB. A Carbonite spokesperson confirmed the bandwidth throttling, and sent me a link to where it is clearly spelled out in the Carbonite customer knowledge base. I thought this sounded incredible, so I reached out to Carbonite myself. After that point, Carbonite throttles the data upload to 1GB per day. Carbonite transfers data at a maximum rate of 2Mbps-or about 22GB per day-for the first 200GB. When she contacted Carbonite support, she was told that the upload speed of her broadband Internet service was irrelevant. She has roughly 2.5TB (terabytes) of data connected to her computer, but had only designated about 500GB worth of files to be backed up by Carbonite, and she was concerned that her important files were still unprotected in the event of a disaster. As of May 2013-six months later-Carbonite had not yet completed the initial backup of her data. The problem this photographer was having is that she had signed up for Carbonite Home in November of 2012. It promises unlimited online storage to backup your data for one flat annual fee. She realized that she needed to have an automated tool to safely backup her client photos off-site, so she subscribed to Carbonite Home. There are also a few serious caveats to consider, though.Ī professional photographer contacted me to express concern with her cloud backup service. Third, the backup data is accessible from the Web so you can retrieve and restore your data from virtually anywhere in the world. Second, most cloud backup providers replicate data across multiple data centers, so you have redundant backups to protect you even if one of the data centers goes up in flames. First, it accomplishes the goal of storing your backup data off-site. To be safe, your backup data should be maintained in a disaster-proof drive like an ioSafe Solo, or it should be stored off-site at a location a safe distance from your original data.īacking up data to a cloud-based service has a few advantages over backing up locally. If your backup data is simply burned to DVDs, or stored on an external USB drive sitting in the desk drawer in your office, odds are fair that any flood, fire, or other natural disaster that destroys your PC will also destroy your backup data at the same time. It's also crucial to make sure your backup data is safe from whatever disaster might wipe out your original data.
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